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Opening Hours Phone Monday - Saturday: 10am - 6pm Monday 1st January 2024: 12pm - 6pm Sunday: Closed Contact Harrods Customer Service. May 1, 2021 · A typical working was Harrods was customer service with both in house staff and paying customers, responding to emails for clients about delivery of items, giving out stationery to Managers and MDs of different departments and responding to in coming calls in three rings. Their mission is to be a world-class, service-focused team that delivers a bespoke experience for every customer, surprising and delighting them and increasing their loyalty to Harrods. A luxury shopping destination for more than 160 years, you'll find exclusive collections, top-notch restaurants and outstanding customer service. Harrods Customer As an ambassador for Harrods, you will be at the very heart of our business, helping our customers by resolving incidents, protecting our reputation, and gaining genuine expertise in your chosen department. to 5 p. 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