company Smartticket has announced that it will refund the money spent on tickets purchased by fans. They traveled to the Cuscatlan stadium to watch the quarter-finals of the Clausura 2023 tournament between Alianza FC and CD FAS, which was interrupted by a man-made assault that killed 12 people.
“This is to inform you that the corresponding returns for this match will be made in the next few days. You will receive a new email with instructions during the return process,” reported the ticket company.
Smartticket also said that fans who purchased tickets with cash will be informed of the date they can go to the company’s point of sale for subsequent returns.
On the other hand, those who made If you paid by ‘card’ or ‘Tigo Money’, it will be refunded automatically without any prior administration.
Additionally, Smarticket said: Tickets sold at the box office on the day of the match were issued by another company.
This email was sent to those who purchased tickets for @AlianzaFC_sv versus @CDeportivoFAS Returns $$ online. Note the asterisk part.
Tickets sold on match day were issued by a different company than the one who sold them online. pic.twitter.com/KOdfRlvBOn
— Milton Aparicio (@miltonaparicio) May 24, 2023